Tracking Shipments

Oladipo

Last Update a year ago

Overview

Once shipments are created and labels generated, they can be tracked end-to-end. The merchant module supports real-time tracking updates and status changes.

How to view tracked Shipments:
  • Go to “Tracking” > “All Tracking” from the sidebar.


  • View the table of all your shipments with:

    • Tracking Number

    • Current Status

    • Action Options (edit, view invoice, etc.)

How to Update a Shipment’s Tracking Status:
  • Click “Change Tracking Location” from the actions column.

  • Click on "Add new track status"
  • In the modal:

    • Confirm the tracking number.

    • Select a new tracking status:

      • Shipment Booked

      • Manifest Created

      • Shipment Received

      • Shipment Departed

      • Shipment En Route

      • Shipment Arrived

      • Shipment Awaiting Pickup

      • Shipment Available for Pickup

  • Click “Track” to confirm the change.

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